At altitude we have built up a (marketing) agency from scratch to 27 employees today. We have a variety of clients that range from DAX 40 companies like Zalando to German mittelstand like d.velop or scale-ups like luca app. Since we believe in the power of teams that thrive for excellence, we also aim for excellence in our own organization, processes and human resources. For the upcoming scale up phase, we look for an experienced COO who takes over a strong leadership role in our company, is willing to grow the company from 27 to 100 people, and builds all structures needings for this.

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Your responsibilities:

• You will be a member of the leading management team together with the CEO and the Managing Directors of the daughter companies
• You will have a strong voice on the company’s overall strategy while leading the execution of all business operations 
• You will take full responsibility of the key metrics that make our business a success (egNPS and client retention = quality of our work, team utilization rate and operating profit = efficiency of our work)
• You establish processes and frameworks across the whole organization to improve the key metrics on an ongoing basis
• You ensure the scalability of our business and organization with the goal of growing to 100 people over the next 2 years
• You are the direct report for all administrative teams

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